Privacy Policy
Last updated: March 2026
1. Who we are
Syntronix Solutions operates the website syntronixsolutions.com and related sub-services. Syntronix Solutions is incorporated in Canada and operates in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This privacy policy explains how we collect, use, and protect your personal data.
2. Data we collect
When you use our contact form, we collect your name, email address, company name (optional), and message. We also collect standard web analytics data (page views, browser type, country) through a privacy-preserving analytics service — this data is anonymized and does not include personally identifiable information.
3. How we use your data
Contact form data is used solely to respond to your inquiry. We do not sell, share, or otherwise transfer your personal data to third parties, except where required by law or necessary to provide our services (e.g., email delivery via our email provider).
4. Legal basis
Processing of contact form data is based on your consent and the necessity to respond to your inquiry. Analytics data is processed on the basis of our legitimate interest in understanding how our website is used.
5. Data retention
Contact form submissions are retained for up to 2 years, unless you request earlier deletion. Analytics data is retained for 90 days.
6. Your rights
You have the right to access, rectify, delete, restrict, or port your personal data. You may also object to processing or withdraw consent at any time. To exercise your rights, email us at hello@syntronixsolutions.com.
7. Cookies
Our website does not use tracking cookies. We use a privacy-preserving, cookie-free analytics service. No consent banner is required.
8. Third-party services
We work with trusted third-party service providers for hosting, analytics, and database infrastructure. These providers are contractually bound to handle your data securely and only for the purposes we specify.
9. Canadian Privacy Rights (PIPEDA)
As a company registered in Canada, we comply with PIPEDA. Canadian users have the right to request access to their personal information and to challenge its accuracy. To exercise these rights, contact us at hello@syntronixsolutions.com.
10. Contact
For any privacy-related questions or requests, contact our data protection contact at: hello@syntronixsolutions.com